Live Help Chat

Live Help

Live Help enables you to chat with our customer service agents using a computer chat window. The service is available when ever you see the ‘Live Help’ banner located on the top left of our website (just next to the main Little Terra logo).

Live Help is only available during office hours which are;

09:00 – 17:00 Monday to Friday (GMT)
Excludes UK public holidays.

If you are looking for assistance outside of these hours, please use the Contact Form and someone will get back to you as soon as possible (usually within 72 hours).